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This audio download is for anyone looking for a simple
This program is designed for professionals at every level who want to strengthen the emotional and communication skills that drive workplace performance and leadership effectiveness
a virtual version of the communication training is available on request
Conflict Resolution and Difficult Conversations
Customer Service Communication Program Location:Online Training This audio download is forCommunicate professionally, enthusiastically and with genuine customer focus. The Customer Service Communication Program is a practical, two day group training designed to equip customer facing staff with the knowledge, awareness and skills they need to deliver professional, warm and effective service on every interaction. From projecting a positive attitude to handling difficult customers with composure, delegates leave the program with a clear
